NeuraRelay
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Refund Approval

Relay turns a proposed $420 refund into owner review before money moves

Open proofInspect receipt

Review Outcome

Amount
$420
Decision
Human review
Next step
Owner review
Blocked
Refund and message

Approval Flow

Proposal becomes review before money or customer messaging changes

  1. 01

    Refund proposed

    The agent asks to refund order CO-1007 for $420 and notify the customer

  2. 02

    Policy checked

    Relay sees the refund is above the merchant approval threshold

  3. 03

    Review required

    The receipt pauses the action and routes it to owner review

  4. 04

    Execution blocked

    No payment is sent and no customer message leaves the system

Approval Checkpoint

Relay does not reject the refund. It pauses this specific action until the owner reviews it.

Blocked until owner approval

Refund payment

Payment stays blocked

Customer confirmation

Message stays blocked

Receipt Summary

The proof stays inspectable without making the page raw

Scenario
Over-threshold refund
Proposed action
Refund order
Target
Order CO-1007
Amount at risk
$420
Decision
Human review
Runtime instruction
Pause for human review
Allowed next step
Prepare owner review
Blocked actions
Refund payment; customer confirmation
Receipt
Decision Receipt 001
Trace
CommerceOps refund review trace

Run the Proof

Local dry run, no real commerce touched

Run the refund proof
git clone https://github.com/neurarelay/relay-action-card.git
cd relay-action-card
npm ci
npm run proof:commerceops-fire-drill -- --dry-run --json
npm run verify:commerceops-fire-drill

What this proves

Neura Relay can return a pre-action Decision Receipt that pauses a consequential commerce action before execution

It does not claim production integration, provider approval, certification, real merchant adoption, or downstream execution by Neura

Boundaries

Synthetic proof with no real commerce touched

  • Synthetic data only
  • No real Shopify store touched
  • No real payment touched
  • No customer message sent
  • No provider approval or certification claimed
  • Neura does not execute downstream actions